Privacy Policy – Carbarn United Kingdom

1. Introduction

This Privacy Policy ("Policy") explains how Carbarn LLC, a company registered in Japan ("Carbarn", "we", "us" or "our"), collects, uses and protects your personal information when you use this website or our services to import a vehicle from Japan to the United Kingdom.

By using this website or placing an order, you agree to the practices described in this Policy. Carbarn operates from Japan and does not currently trade through a United Kingdom registered entity.

2. What Information We Collect

2.1 Personal information. To process a vehicle order and provide export services we may collect:

• Full name
• Contact details (e-mail address, telephone number, delivery address)
• Identity document details where export or customs documentation requires them
• Purchase history and saved vehicle preferences
• How you use this website
• Payment confirmation, received through a secure third-party payment processor

2.2 Financial information. We accept bank transfer and credit or debit card. We do not store full card details; card payments are handled by our payment processor.

3. Why We Use Your Information and On What Basis

We use your personal data to:

• Perform our contract with you — processing your order, preparing export and shipping documentation, and supporting you through delivery
• Comply with legal obligations — Japanese export law, and the customs and registration information required at destination
• Pursue our legitimate interests — keeping this website secure, preventing fraud, and improving our service
• Send optional service or marketing updates, where you have consented

We do not sell your personal information.

4. Who We Share Your Information With

• Shipping lines and logistics partners — to arrange export and ocean carriage
• Clearing agents and inspection bodies — where you ask us to pass documentation on
• IT and hosting providers — to operate this website securely
• Government authorities — where export, customs or registration law requires it
• Professional advisers — where we are required to take legal or accounting advice

5. International Transfers

Carbarn operates from Japan, so information you provide is transferred to and processed in Japan, and may be shared with partners in the country of destination in order to complete your shipment. We apply contractual and technical safeguards to those transfers.

6. How Long We Keep Your Data

We keep order, export and customs records for as long as export, tax and accounting law requires, and we keep enquiry and marketing data only for as long as it remains useful for the purpose it was given.

7. Data Security

• Encrypted connections across the platform
• Access to customer data restricted to staff who need it
• Hosting on secured servers
• No storage of full payment credentials

We maintain strict security standards, though no transmission of data over the internet can be made entirely secure.

8. Cookies and Similar Technologies

We use cookies to keep the site working, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings.

9. Your Rights

Under United Kingdom data protection law — the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 — you have the right to:

• Ask what personal data we hold about you and receive a copy of it
• Have inaccurate data corrected
• Ask us to erase your data where we no longer need it
• Ask us to restrict how we use your data, or object to our using it
• Receive the data you gave us in a portable format, or ask us to transfer it
• Withdraw consent at any time, where we relied on your consent
• Object to direct marketing at any time

To exercise any of these rights, contact us at {supportEmail}. You also have the right to complain to the Information Commissioner's Office, the United Kingdom's data protection regulator.

10. Children's Privacy

We do not knowingly collect data from anyone under 18. If we become aware that we have, we will delete it.

11. External Links

This website may link to third-party sites. Carbarn is not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Policy when the law changes, when our services change, or in response to customer feedback. The current version is always the one published on this site.

13. Contact

Questions about this Policy, or about the personal data we hold, can be sent to {supportEmail}. Carbarn LLC is registered and operates in Japan.